At Meetswiss Transfers, protecting your personal data is a top priority.
We are committed to processing your information in a transparent, secure, and responsible manner, in accordance with Swiss law (nLPD) and European law (GDPR).


1. Data Collected

We collect only the information necessary to provide our private transport services:
• First and last name
• Phone number
• Email address
• Booking details (date, pick-up and drop-off locations, type of service)
• Payment and billing information when required


2. Purpose of Collection

Personal data is used exclusively for the following purposes:
• Booking management: processing requests, confirmations, modifications, and monitoring trips
• Customer communication: contact before, during, and after the transfer (notifications, reminders, assistance)
• Billing and payments: issuing invoices and secure processing of transactions
• Service improvement: analyzing customer feedback and optimizing services
• Legal compliance: complying with Swiss and European regulatory obligations

Data is never used for unsolicited marketing purposes, nor sold to third parties.


3. Data Retention

Collected information is retained only as long as necessary for service delivery and legal or administrative obligations.
After this period, data is securely deleted or anonymized.


4. Data Sharing

Some data may be shared with external partners only to ensure the proper functioning of our services:
• Secure payment providers (e.g., Stripe, PayPal)
• Website hosting and IT service providers
• Anonymous statistical analysis tools

These partners are required to maintain confidentiality and ensure data security.


5. Data Security

We implement strict technical and organizational security measures to protect your information against unauthorized access, loss, or alteration.
Our servers are secure, and our practices comply with Swiss and European data protection standards.


6. Your Rights

In accordance with the nLPD and GDPR, you have the following rights:
• Access: request which data we hold about you
• Correction: correct any inaccurate information
• Deletion: request the deletion of your personal data
• Objection: object to the processing of your data for legitimate purposes

To exercise your rights, please contact us at:
Email: contact@meetswiss-transfers.com
Address: Meetswiss Transfers — Sole proprietorship, Renens (Vaud, Switzerland)


7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize certain services.
Cookies are anonymous and do not collect sensitive personal data.

You can disable cookies in your browser settings, but some website features may not function properly.


8. Policy Updates

Meetswiss Transfers reserves the right to modify this privacy policy at any time.
The updated version will be posted on the website and will take effect immediately upon publication.
We encourage you to check this page regularly to stay informed of any changes.


9. Contact

For any questions regarding the protection of your personal data, please contact:
Email: contact@meetswiss-transfers.com
Address: Meetswiss Transfers — Sole proprietorship, Renens (Vaud, Switzerland)